Senior Receptionist

Office of the Regional Land Claims Commissioner:
Gauteng and North West (Mmabatho)
Senior Receptionist
Salary: R105 645 per annum (Level 6) (Ref. S8/3/2010/505)

Requirements:

• National Senior Certificate
  
• Minimum of 2 years’ experience in a switchboard environment
• Computer literacy
  
• Professional and strong communication and interpersonal skills
• Ability to work under pressure as a high volume of incoming calls must be handled
  
• Ability to communicate with employees of all levels
• Proficiency in official languages will be an added advantage
• Ability to communicate in the local language will be added advantage.
  

Duties:

• Manage and control the switchboard and reception area
  
• Receive clients and make the necessary referrals
• Co-ordinate the booking for boardroom
  
• Operate the switchboard by answering incoming and outgoing calls
• Ensure that customers are referred promptly and correctly
• Take down message and administer the correct distribution thereof
  
• Supply basic information to customers regarding restitution and the Department’s services
  
• Update the internal telephone directory and keep the database of other imported contact numbers
  
• Monitor telephone costs, including printing of monthly detailed printouts
  
• Assist with general administrative activities
  
• Perform any other duty assigned by the communication unit.
  

Enquiries: Ms A Mokoma, tel. (018) 389-9618.

Note: African males are encouraged to apply.

The suitable candidate will be selected with the intention of promoting representivity and achieving Affirmative Action targets, as contemplated in the relevant component’s employment equity plan.

The Department reserves the right not to appoint any applicant to this position and to conduct pre-employment security screening.

Applications must be submitted on form Z83, obtainable from any Public Service department and should be accompanied by a comprehensive Curriculum Vitae (previous experience must be comprehensively detailed) and certified copies of qualifications, service certificates and Identification Document. Applicants with foreign qualifications must submit a SAQA evaluation report on the qualification. Non-SA citizens must attach a certified copy of proof of permanent residence in South Africa. Applicants must also provide the full names, addresses and telephone numbers of at least three referees. Failure to submit the requested documents may result in your application not being considered (applications lacking evidence of relevant experience will not be considered).
Applicants will be expected to be available for selection interviews and assessments at a time, date and place as determined by the Department. If you have not been contacted within three months of the closing date, please note that your application was unsuccessful.

Applicants are requested to use the template CV as published on the departmental intranet and on http://www.ruraldevelopment.gov.za

Persons with disabilities are encouraged to apply.

Please forward your application, quoting the relevant reference number and the name of the publication in which you saw this advertisement, to: The Department of Rural Development and Land Reform, Private Bag X833, Pretoria 0001 or hand-deliver at 184 Jacob Mare Street, corner of Jacob Mare and Paul Kruger
Streets, Pretoria, for the attention of: Human Resource Management.

Closing date: 9 July 2010.